What our clients say... |
"Oh my goodness, Emma is a magician! She took our flat which was a bit tired after six years of being rented out and transformed it into a beautiful property that we could put on the market. We had 22 viewings, and are delighted to be under offer within seven weeks, which is particularly impressive as the Edinburgh housing market is really unpredictable at the moment.
Nothing was too much trouble for Emma and her team: efficient, expert, quick and charming, she was a joy to work with. She even arranged a sparkle clean when the flat was a bit grubby after the decorating. Every detail was covered, even down to fresh croissants in the kitchen and personal touches throughout. I can’t recommend Emma highly enough!" Nicola Clark-Tonberg, Edinburgh "Emma helped us to choose furnishings for our holiday cottage in the Western Isles. Her advice, encouragement, attention to detail and creative instinct were invaluable in assisting us to make choices to complement the compact nature of our property. Her imaginative ideas helped to add a unique aspect to the decor. We found her to be patient and encouraging in relation to our indecision." Hazel Macaulay, Edinburgh "I needed help renovating a rental property. Emma was unable to take on the full project management at the time, but instead acted as a consultant throughout the whole process. She offered guidance, support, trusted traders to work with, and was at the end of the phone to answer all my questions. Once the renovation was complete, Emma stepped in to stage the property to perfection, it looked stunning and it was let within a week of going on the market. Thanks Emma for all your guidance and wisdom." Mel Gladstone, East Lothian "Selling our flat in central Edinburgh while abroad required a reliable and dedicated team to facilitate the process. We knew that we wanted our property staged to highlight its best features. Emma Lennox Property Stying website came on top of our search. Her convincing portfolio of properties and styling expertise persuaded us to contract her to stage our property. Emma was very professional from beginning to end. She oversaw the entire process, from decluttering, repairing outstanding issues with her team of skilled trades through to staging the property. Needless to say, an offer which was 10% above the valuation prices was accepted within two weeks of our property being on the market. Her hard work and dedication ensured that it was well presented to potential buyers. She also assisted us in securing storage and facilitated donating flatwares and furnishings to charities after the property was sold. Emma's services are highly personalised, offering a complete package including referral to state of the art videography and photography and contacts to services related to property selling. Emma communicated regularly throughout the process. After the closing date it took three months to complete the transaction, and in spite of this limbo period our peace of mind remained. At our request, Emma offered additional services of managing our flat to ensure everything was in order for the new purchaser. She communicated regularly not only to us but also to our real estate solicitor. Her reliability was par excellence and a great blessing. We could not have remotely sold our property without her services. Her professional fees are very reasonable considering that she went above and beyond what is required in her proposals. We highly recommend Emma Lennox Property Styling, not only for the local market but also for the international property owners who are planning to sell their property in Edinburgh. Thank you Emma and team for your amazing work. " Neil & Judy Mason, USA [Houzz review] "I contacted Emma from overseas in early 2021 to discuss renovation works on my flat in preparation for sale. Over the last 6 months, I have been impressed with her communication, kindness, capability, and willingness to go the extra mile. I was anxious being so far away, and with a tricky time difference to navigate, but Emma is such a safe pair of hands and the result was excellent. We had a few bumps in the road but nothing seems to phase her and I cannot recommend her services highly enough. I don't know what I would have done without her!" Jenny Ross, Australia "Brilliant service from start to finish! The difference from before to after is quite amazing and I would thoroughly recommend Emma to anyone thinking of selling and looking to showcase their property to it's fullest potential" G Haywood, Edinburgh "I had a small flat at Quartermile development in Edinburgh staged by Emma Lennox Property Styling and it was a great success. The property which was up for sale looked super and sold very quickly. Very efficient communication and service" Flora Hunter "Emma did an amazing job staging our Gorgie Flat. The service was incredibly slick and well coordinated. There was very little stress especially given the COVID situation. The service was very fairly priced, would definitely recommend and use again " Rocke Property "Emma provided a fantastic service for us. We were out of the country and she organised all the service people and over saw their work to a very high standard. The staging was wonderful and helped the house sell for £30,000 more than the previous highest offer. We would highly recommend her services " Anne MacCorquodale "I recently worked with Emma on two properties. She was amazing. The one property she did all alone & furnished and dressed it beautifully. It was not long before it was rented out. I was so impressed that I asked her to help coordinate my other apartment. She went above & beyond, working with contractors and builders. She is reliable, trustworthy and always on time. She was happy to share her contacts, got us discounts, and even drove me around when I was over here. I can't sing her praises enough and would highly recommend her " Heather Wallace, S Africa "We contacted Emma when we wanted to stop renting out our Balcarres Street property and sell it. She managed the necessary contractors and decorators to get us ready to market while sending regular updates and photos to let us know how things were progressing. After our contractor made a mistake, she visited the property several times to ensure things got back on track, leveraging and chasing her contacts in a way that we could not have. Her advice on how to decorate and dress the house gave us confidence that we were improving the value of our home without spending too much on it. In our case, based on home reports before and after her work, Emma helped us add more than 8% to the value of our property " A Atkins, Edinburgh "The sale of our property was the smoothest we've ever experienced and Emma played a big part in it. We are happy and would wholeheartedly recommend Emma." G Lawson, Edinburgh "We were over the moon with the professional service provided, it could not have been easier for us as you took care of everything. I also believe the staging was key in us selling after 10 days of marketing and we achieved a higher price than anticipated. We will be using your service for all future properties." R Mclaughlin, Edinburgh "My husband and I asked Emma to carry out a couple of projects for us in Edinburgh and she has been absolutely amazing. Being based in Hong Kong, we thought this could be quite difficult, however, Emma has exceeded our expectations in every regard, and now we have 2 beautifully presented flats and tenants! She is very responsive and has an eye for detail. We would not hesitate to recommend Emma to anyone" R Cattan, Hong Kong "Thanks very much for such a good service. Your choice of furnishings really enhanced our house and definitely helped to attract a sale. It was a pleasure working with you." B Rowell, Edinburgh "Emma and Lesley provided a fantastic service dressing and staging our Edinburgh apartment which truly looked fantastic and sold within 2 weeks! Living overseas this service was particularly useful as I could rely on Emma and Lesley to make sure everything looked perfect and the property was presented at its best. A truly effortless experience and I wouldn't hesitate to recommend Emma and Lesley." L Stewart, Australia "Emma is wonderful. Last year my wife and I decided we wanted to buy a property in Edinburgh. We ended up purchasing a 2 bedroom flat in the Grassmarket area of the old town. The property was tired and needed some TLC to make it an attractive proposition for the short term letting market. We live in Cambridge so needed someone local to project manage the renovation of the flat. We were recommended Emma and met her at the flat to see if she would take on the job of project management of the project. It was very clear from first meeting her that she was the right person for the job; her organisational skills and eye for detail were obvious. We had a tight timeline to work from, we wanted the flat available to rent by the 1st March and we closed mid-January. The next 6 weeks were brilliant, though we had only met and hired Emma the week before Christmas she had all the right trades people and suppliers all lined up to start as soon as we had completed the property purchase. She sent us a detailed project plan so we could see how everything could be done in the timeline that we wanted including photographs and video of the property right at the end. Her ideas for the look of the flat were brilliant and when we finally visited late February my wife simply said: "I want to live here". Everything was so right and the whole look of the place was so professional. During the 6 weeks project period, Emma kept us up to date, gave us a range of choices in a timely and clear manner, the quality of the finished work was immaculate. It was also clear that it wasn't just us who liked the look of the place as within a month of it going up on Edinburgh Flats website we had 90 days booked !" H Newsam, Cambridge "Having bought our property at the height of the property boom in 2007, we were under pressure to achieve a sale price that would enable us to cover our costs. In what are now very different market conditions, employing the services of a property stylist felt risky as there was no guarantee the investment would pay off.
Our desire at the outset was to present our property ‘at its very best’ to maximize our chances of achieving our target sale price. We knew how we wanted it to look, but we lacked the time and expertise to make it happen. From the get go, Emma understood exactly what we needed to do. After outlining very clearly what her services would include, Emma proceeded to provide very concise recommendations, from shades of paint to how each room should be dressed. Under tight timescales Emma answered all of our queries swiftly, she was there at the property when we needed her, and she went over and above to make sure the job was done to the highest standard. As a direct result of Emma’s work, the property went on the market in immaculate condition – spotlessly clean, modern, free from clutter and tastefully decorated. We had an impressive number of viewings and within one month, we had achieved our target price and the sale proceeded smoothly. Emma is efficient and highly practical. She has the industry contacts, she has the know-how and she has great taste. We had an excellent experience working with Emma and genuinely believe our property would not have sold as quickly or at the price we needed, had it not been for employing her services. We would work with her again and again and encourage others in a similar position to try out her service." Mrs S Tigar, Edinburgh "The house was staged beautifully and made it appear like a really high end home. The staging ensured the photographs produced were very appealing to the online market. Emma was very flexible in what she could do in her packaged service with us. Emma gladly bespoked her communication method to our needs as we live in Australia and we ended up having a meeting over Skype, which was great to build that relationship face to face via electronic means. Emma also volunteered to help facilitate home viewings and sell our home like it was her own home. In doing this Emma saved us hundreds of pounds and having to use the Real Estate Agent to show people around - this provided a very personal & professional service to potential buyers. Emma acted on our behalf direct with our estate agents removing a lot of needless handovers.
We sold the home in around 4 weeks, we had several interested parties and received our best case scenario price allowing us to move on with our lives in Australia after 5 years and build our financial future in Australia. She has quite literally helped changed our lives forever and very much for the better. Emma's can do attitude, nothing was a problem and her communication was regular and very thorough - she was thinking of things we needed that we didn't even know we needed! I cannot talk more highly of Emma one of the most professional and friendly business relationships I have ever experienced, especially over one of the most stressful transactions you can ever do - she is a dream to work with - do it now don't hesitate. " Mr M Fraser, Australia “Working with Emma was very easy. Upon discussing the issue we had, Emma promptly went out to the property in question, assessed what needed to be done and then provided a clear estimate for the costs and timescales which we were able to discuss with my client directly. As the job progressed she project managed the whole process, provided me with regular updates and she was able to deal with changes, make savings upon original quote and delivered the project quicker than planned. We were able to justify her management fee for the works through the maximising of her trade discounts and showing the job could be completed with a shorter void period than by managing piecemeal. We will certainly look to work with emma again. Thank you”
Laura Chapman, Chapmans, Edinburgh “The flat looks lovely - good feedback from landlord and viewers - like a hotel they said!”
Jonathan Gordon, Clan Gordon, Edinburgh “I used Emma’s services to oversee the sale of my property in Edinburgh whilst I was in London. She provided a very personal service, showing great attention to detail and was always on hand
to sort out any difficulties. All communications and requests were promptly executed. The eventual sale was well in excess of the asking price… I’m delighted.” Mrs Margaret S, London |
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